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APUSENI DIGITAL HUB S.R.L. · CUI 52599906
Version 1.0 — effective from the date of publication on the website
1.1. Explore Apuseni is operated by APUSENI DIGITAL HUB S.R.L., CUI 52599906, J2025074412001, with its registered office in Dealu Bajului village, Arieșeni commune, 253A Principală Street, Alba County (the “Operator”). Contact for this policy: contact@exploreapuseni.ro.
1.2. This policy concerns the Explore Apuseni web application available at exploreapuseni.ro: public pages, accommodation and experience listings, information pages about attractions, trails and localities, and materials submitted through the Platform's functions.
1.3. “Content” means text, photographs, illustrations, graphics, logos, software, presentation structures and databases. A “Partner” is a host or experience provider publishing an offer. A “Rights Holder” is the person entitled to exercise the right claimed, including through a representative.
2.1. The Explore Apuseni name, visual identity, design, editorial text, its own photographs, the Platform database and its constituent software are owned by the Operator or used under licences obtained from authors and suppliers. Publication of Partners' materials does not transfer their rights to the Operator.
2.2. Materials are protected under Law no. 8/1996 on copyright and related rights and, for distinctive signs, Law no. 84/1998 on trademarks. Authors' moral rights, including attribution and integrity of the work, must be respected.
2.3. Facts and simple data, such as a locality, address or altitude, are not protected works. Original expression, the selection and organisation of editorial content and the Platform database are protected.
2.4. Copyright, author and licence notices displayed on the Platform must be retained in any permitted use.
3.1. Users may consult the Platform and use its functions for information, managing offers, bookings and related communications. They may retain booking documents and information needed to exercise their rights, including evidence for a complaint.
3.2. Commercial reproduction, republication of photographs, copying descriptions, systematic data extraction (scraping) or redistribution of protected parts requires the Rights Holder's permission, except where permitted by law. Free availability on the internet does not grant a right to reuse material.
3.3. Substantial extraction or reuse of the database, removal of rights information or circumvention of technical protection measures is prohibited except where permitted by law. Statutory copyright exceptions and limitations, including quotation, personal use and evidentiary purposes, remain applicable.
3.4. For additional use, such as reproducing a photograph in a publication, the applicant must write to contact@exploreapuseni.ro, identifying the material, purpose, channels, duration and territory. The Operator can authorise only rights it controls and will identify the Rights Holder for other rights.
4.1. Partners retain rights in their own photographs, descriptions and signs. They declare that they may publish the materials and grant the licence in Article 5 without infringing anyone else's rights.
4.2. Before publication, the Partner obtains the necessary permissions from photographers, authors, trademark owners or other rights holders. Owning the property photographed does not mean owning copyright in the photograph. Materials taken from other websites, social networks or another provider's account must be checked separately.
4.3. The Partner retains evidence of permissions and communicates any credit requirements. If an existing licence does not permit display on the Platform, translation or technical processing, the material must not be published before authorisation is obtained.
4.4. For identifiable people in photographs, the Partner must respect image rights, privacy and personal data rules. Images of tourists or children must not illustrate an offer without the necessary permissions.
4.5. The Partner promptly reports any loss or restriction of rights in a material and replaces it. The Operator may request proportionate evidence.
5.1. By publishing materials on the Platform, the Partner grants the Operator a non-exclusive, royalty-free licence for the uses below, for the duration of the listing and as long as necessary to fulfil bookings and legal obligations. The licence is not an assignment and does not prevent use of the materials in any other channels.
5.2. The licence permits hosting and technical reproduction, display, translation of descriptions into English, technical adaptation (resizing, compression and cropping for Platform formats), communication and making available to the public on the Platform, in search results, on the map, in recommendation sections and Featured promotion, and in the Platform's own promotional channels (social network pages, newsletter and Explore Apuseni presentation materials), with the property identified.
5.3. Changes that attribute non-existent facilities to a property or harm the integrity of the work are prohibited. Translations are checked by the Partner under the Partner Terms.
5.4. Territorial scope is worldwide, in the sense that the Platform and its channels are accessible online. The licence may be exercised through the Operator's technical suppliers, such as hosting and storage providers, strictly to operate the service, without any independent exploitation right.
5.5. The licence does not cover third-party advertising campaigns, resale of materials, use in products unrelated to the Platform or training artificial intelligence models. Such uses require separate authorisation.
5.6. Public display ends after withdrawal of the listing or termination of the relationship. The Operator retains restricted-access copies only for existing bookings, evidence, legal obligations and backups, for the periods in the Privacy Policy; they are not used for promotion.
6.1. Messages, photographs and documents submitted by tourists for a booking, support or a complaint are processed and shared with the recipients involved only as necessary for that purpose, under the Privacy Policy. Submission does not grant the Operator an advertising licence.
6.2. These materials are not published in galleries, advertisements or customer recommendations without separate authorisation. The Platform has no public review function.
7.1. The Explore Apuseni name and visual identity belong to the Operator and are protected by law independently of trademark registration.
7.2. A Partner may accurately state that their offer is available on Explore Apuseni. They must not imply a non-existent quality certification, mandate, exclusivity or official recommendation. The “Promoted” label indicates a visibility subscription, not certification.
7.3. Use of the Explore Apuseni logo in a Partner's own materials requires the Operator's written consent. Logo versions and usage rules are available on request. Accounts, domains or materials imitating the Platform's identity to mislead the public are prohibited. Partners' and suppliers' trademarks, such as Stripe and Google, remain their respective holders' property.
8.1. Maps (Google Maps), software components, fonts, stock images and other third-party resources are governed by their licences. Users' rights in open-source components are not restricted by this policy. Required attributions must be retained.
8.2. Editorial information on attractions, trails and localities is prepared by the Operator using appropriate sources and rights. Public availability of a guide or map does not permit copying it. These pages are informational and are not booking services.
8.3. The Platform was developed with funding through AFIR, CAP Strategic Plan 2023–2027, DR 36 LEADER intervention. Funding does not place materials in the public domain. Funding emblems and acknowledgements are used under the funder's visual identity rules and do not suggest endorsement of Partners' offers by the funder.
9.1. Reports should be sent to contact@exploreapuseni.ro with the subject “Intellectual property – report”. An account or fee is not required.
9.2. The report must include the material and its exact location (listing or page URL and identification of the photograph or passage); the right claimed and Rights Holder; reasons why the use is considered unlawful; the notifier's name and email address; and a good-faith statement that the information and assertions are accurate and complete.
9.3. Helpful evidence includes the original, a link to authorised publication, relevant licence terms, a trademark certificate where applicable, or proof of representation. A court judgment is not mandatory.
9.4. The Operator acknowledges receipt within 2 working days and may request clarification. Assessment is diligent, objective and proportionate, with priority appropriate to severity. A notice is not itself a finding of infringement.
To: contact@exploreapuseni.ro — Subject: Intellectual property – report
Notifier's name/company name and email: … Capacity (Rights Holder/representative) and, where applicable, proof of representation: … Material, exact URL and location of the item: … Right claimed, Rights Holder and explanation of the infringement: … Evidence (links, attachments): … I declare my good-faith belief that the information and assertions in this report are accurate and complete. Date: …
10.1. Depending on available information, the Operator may retain the material, request evidence, restrict access or remove the affected content within 10 working days of receiving a complete report. Where prompt intervention is required, a restriction may precede the Partner's response; the Partner may subsequently provide explanations and documents.
10.2. Preference is given to a measure suited to the specific item, such as removing a photograph if sufficient. Suspending a listing or account requires separate justification. Repeated or serious infringements are addressed under the Partner Terms.
10.3. The affected person receives the reasons for the measure: its nature, scope and duration, essential facts, basis and review options. The notifier is informed of the decision.
10.4. The notifier's identity is disclosed to the Partner only as necessary for their defence or where required by law. Materials and evidence are retained under the Privacy Policy.
11.1. The notifier or affected Partner may request review at the same email address within 6 months of notification of the decision, identifying the challenged decision, grounds and additional evidence. Review is free, impartial and conducted by a person, and its outcome is communicated within 15 working days. Reports concerning the Operator's own materials are assessed using the same criteria.
11.2. Internal review is not a prerequisite for contacting a court or competent authority. The Operator does not conclusively determine ownership of a right and complies with decisions of competent authorities.
11.3. Material is restored if the evidence justifies restoration; the Partner's disagreement alone does not cause restoration.
11.4. Liability and damages are determined under the law and applicable contract. The Partner is liable to the Operator for third-party claims caused by materials published without the necessary rights, under the Partner Terms.
12.1. Changes are published and communicated under the Guest Terms and Partner Terms. An extension of the licence in Article 5 applies only to materials published after it takes effect or with the Partner's consent.
12.2. Mandatory rules prevail. This policy does not remove statutory exceptions, authors' rights or consumer rights. In a divergence between the Romanian and English versions, the Romanian version prevails.